Shipping & delivery
Do you ship worldwide?
Currently, we ship to the following countries/territories: Canada, United Kingdom, European Union, Norway, Switzerland, Australia, New Zealand
Do I need to pay customs or import fees?
Since we ship from within the European Union, EU customers won't pay any customs charges or import taxes when their order arrives.
If you're ordering from outside the EU, you may need to pay additional fees depending on your country's rules. We recommend checking with your local customs office to understand what charges might apply. Please note that DORUZOVA isn't responsible for any import fees you may need to pay.
When will my order arrive?
We dispatch orders within 1-3 business days.
Depending on the destination country, your order may take additional 2 to 15 business days to arrive. Estimated delivery time is provided during checkout once you fill out your address. Unfortunatelly, we cannot account for any unexpected delays caused by delivery service.
You will receive a tracking number once your order is dispatched. In case your order does not arrive within 20 business days from the date of purchse, please reach out to us via email hello@doruzova-studio.com
can i request a gift packaging?
All our products are packaged induvidually in branded gift boxes ready to be gifted.